All That Matters Digital LTD

Terms of Use

Effective Date: 26 February 2026

Version Control: 26 February 2026

These Terms of Use (“Terms”) govern your access to and use of the All That Matters mobile application and related services (the “App”), operated by All That Matters Digital LTD (“we”, “us”, “our”). By downloading, accessing, subscribing to, or using the App, you agree to be legally bound by these Terms. 

1. About All That Matters

1.1 The App has a lifestyle focus – it is a simple, secure way to capture moments, values and messages as life unfolds. Always in your pocket, ready when something matters.

1.2 The App provides a secure and thoughtfully designed space to capture, organise and revisit the moments, values and messages that shape your life. It combines the flexibility of a journal with the structure of a memory keeper - without being rigid, overwhelming or sentimental for sentiment’s sake. It blends the heritage of handwriting with modern digital efficiency so nothing important gets lost and done is always better than perfect. The result is simple: you don’t forget the moments that matter.

1.3 The App is intended for personal lifestyle use only. It does not provide medical, legal, financial, therapeutic or other professional advice.

2. Eligibility and account registration

2.1 You must be at least 18 years old and legally capable of entering into a binding agreement to create an account and purchase a subscription.

2.2 When registering, you agree to provide accurate and complete information and to keep that information up to date. You are responsible for maintaining the confidentiality of your login credentials and for all activity carried out through your account.

2.3 If you believe your account has been accessed without authorisation, you must notify us promptly. We may suspend or terminate accounts where information is inaccurate or where these Terms are breached.

3. Subscription and payment

3.1 Access to certain features of the App requires a paid subscription. Subscription options, pricing and billing periods are clearly displayed before you confirm your purchase.

3.2 All subscriptions are purchased through the Apple App Store or Google Play Store (individually, the “App Store”). We do not process, collect or store your payment information. Your purchase and billing relationship is with the relevant App Store and is subject to their terms and conditions.

3.3 Subscriptions renew automatically at the end of each billing period unless cancelled before the renewal date. By subscribing, you authorise the applicable App Store to charge your selected payment method on a recurring basis.

3.4 You may manage or cancel your subscription at any time through your relevant App Store account settings. Cancellation will take effect at the end of the current billing period. We are not able to cancel subscriptions on your behalf.

3.5 Where a free trial period is offered, your subscription will automatically convert to a paid subscription at the end of the trial period unless you cancel beforehand.

4. Consumer rights (UK and EU)

4.1 If you are a consumer based in the United Kingdom or the European Union, you may have a statutory 14-day cooling-off period when purchasing digital services online.

4.2 By requesting immediate access to the App following subscription, you acknowledge that the service begins immediately and that you may lose your right to cancel once full performance of the digital service has begun.

4.3 Nothing in these Terms affects your statutory rights under applicable consumer protection laws, including your rights where digital content is faulty, not as described, or not of satisfactory quality.

5. Your content

5.1 You retain ownership of any content you create, upload or store within the App (“Your Content”). We do not claim ownership of your personal entries, memories or messages.

5.2 In order to operate and provide the service, you grant us a limited, non-exclusive, royalty-free licence to store, host, back up, reproduce and display Your Content solely for the purposes of providing, maintaining and improving the App.

5.3 You are responsible for ensuring that Your Content is lawful and does not infringe the rights of any third party. We reserve the right to remove content if required by law or where it breaches these Terms.

6. Acceptable use

6.1 You agree to use the App only for lawful purposes and in accordance with these Terms.

6.2 You must not attempt to interfere with the security or functionality of the App, upload malicious software, attempt to reverse engineer the App, misuse the service in a way that could damage it or disrupt other users, or use the App in violation of any applicable law.

6.3 We may suspend or terminate your access to the App where there is serious or repeated misuse.

7. Intellectual property

7.1 All intellectual property rights in the App, including but not limited to its design, text, branding, software, structure and materials (excluding Your Content), are owned by or licensed to us and are protected by applicable intellectual property laws.

7.2 We grant you a limited, personal, non-exclusive, non-transferable and revocable licence to use the App for private, non-commercial purposes during your active subscription.

7.3 You may not copy, reproduce, distribute, modify or commercially exploit any part of the App without our prior written consent.

8. Availability and changes

8.1 We aim to provide a secure and reliable service, but we do not guarantee uninterrupted or error-free access. The App may be temporarily unavailable due to maintenance, updates or circumstances beyond our control.

8.2 We may update, modify or discontinue features of the App from time to time. Where changes materially affect your subscription, we will provide reasonable notice.

9. Liability

9.1 To the fullest extent permitted by law, All That Matters, its owners, developers, and/or affiliates shall not be liable for any direct, indirect, incidental, consequential, or special damages, losses, claims, costs or liabilities of any kind arising from or related to your use of the App. This includes, but is not limited to, any errors or omissions in the content, any loss or misuse of data or any loss or damage of any kind incurred as a result of the use of the App.

9.2 The App is intended for personal use only. We are not liable for business losses.

9.3 Our total liability to you in connection with the App is capped at the total amount paid by you for your subscription to the App in the 12 months immediately preceding any claim by you.

10. Termination

10.1 You may stop using the App at any time and cancel your subscription through your relevant App Store account settings.

10.2 We may suspend or terminate your access if you materially breach these Terms, if required by law, or if necessary to protect users or the integrity of the service.

11. Privacy and data protection

11.1 We take your privacy seriously. The personal information you provide when you create an account, use the App, or interact with our services is collected, used and stored in accordance with our privacy policy (“Privacy Policy”), which explains in detail what information we collect, how we use it, how long we keep it, and your rights under UK GDPR and EU GDPR. By using the App, you acknowledge that you have read and understood the Privacy Policy.

11.2 The App uses your information to provide, maintain and improve the service, including managing subscriptions, personalising your experience, and communicating with you. Certain optional features, such as reminders and notifications, rely on your consent, which you can manage in your account settings.

11.3 We work with third-party providers, including Apple, Google, and secure cloud storage services, who may process your personal data only as necessary to provide their services.

11.4 When you delete your account or cancel your subscription to the App, we will remove or anonymise your personal data as set out in the Privacy Policy. Some information may be retained where required by law or for legitimate operational purposes.

11.5 You are responsible for keeping your account information secure. While we implement strong security measures, we cannot guarantee absolute security. Please refer to our Privacy Policy for your full rights and guidance.

12. Changes to these terms

12.1 We may update these Terms from time to time to reflect legal, regulatory or operational changes.

12.2 Where changes materially affect your rights, we will notify you via the App or by email. Continued use of the App after such changes take effect constitutes acceptance by you of the updated Terms.

13. Governing law and jurisdiction

13.1 These Terms are governed by and construed in accordance with the laws of England and Wales.

13.2 The courts of England and Wales shall have exclusive jurisdiction over any claims and / or disputes arising under these Terms.

14. Contact

If you have any questions or concerns regarding these Terms, please contact us at:
support@allthatmatters.app